Privacy Policy

1. Introduction

Rainham Muslim Community ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We operate as part of Rainham Community Social & Cultural Centre, a registered charity (Charity Number: 1197476, Company Number: 10119746).

2. Data Controller

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is:

3. Information We Collect

We may collect the following types of personal data:

3.1 Information You Provide

• Name, email address, and phone number when you contact us or subscribe to our newsletter
• Personal and financial information when applying for hardship fund support
• Volunteer registration information including skills and availability
• Donation information (processed securely through third-party payment providers)
• Any other information you choose to provide through forms on our website

3.2 Information Collected Automatically

• IP address and browser type
• Pages visited and time spent on our website
• Referring website addresses
• Device information (type, operating system)

4. How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our services
• To process hardship fund applications and provide support
• To send newsletters and community updates (with your consent)
• To respond to your enquiries and communications
• To manage volunteer registrations and coordinate activities
• To process donations and issue receipts
• To improve our website and services
• To comply with legal obligations

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your data for a specific purpose
• Contract: Where processing is necessary to fulfil a contract with you
• Legal Obligation: Where we need to comply with the law
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information with:

• Service providers who assist in operating our website and services
• Payment processors for secure donation handling
• Legal authorities when required by law

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Different retention periods apply to different types of data.

8. Your Rights Under GDPR

Under UK GDPR, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@RainhamMuslimCommunity.com.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

10. Cookies

Our website uses cookies to enhance your experience. For detailed information about the cookies we use and your choices, please see our Cookies Policy.

11. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If you believe we have collected data from a child under 13, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):